A case study of internet banking security of banks operated in Bangladesh

Abstract

Now a day, Internet Banking is a popular service for the customer of the Banks. As a convenient way of doing banking more and more customers are registering for the internet banking. The banks also getting benefits of providing services to the customer round the clock without any manual involvement of the banker. As all the services done through an automated process, the security features should be implemented properly to protect the customers for any fraudulent transactions. The system should be available round the clock and transactions should be monitors as well as the systems should also monitored for any abnormal behavior of transactions and the system. The hacker group continuously try to penetrate the system and if become successful, the bank and customer both will bear loss. for banks, if the hackers cannot be protected, the bank may go out of business. This study intends to find out the issues of different internet banking site of Bangladeshi banks and recommend the best practices for the banks to be followed to do banking business securely. This will also secure the economy of the Country as a whole, as the banking system is the key to the Financial system of a country.