Data management and its challenges: a case study of BRAC Bank Limited

Abstract

This is the internship report based on the three month long internship program that I had experienced in the Head Office of BRAC Bank Ltd. from 22 January to 23 April, 2017 as a requirement of my MBA program with Major in Finance. This report has been presented based on observation of Archive management unit, which main task is to manage all kinds of data of BRAC bank ltd. This report is divided into two broad parts: one is the organization part and another is the project part. In the organization part, I introduced the Latest and one of the largest banks of our country— the BRAC Bank Ltd. On the other hand, in the project part, I focused on the data management activities, process, challenges, Recommendation and Conclusion. In BRAC Bank Ltd, all physical documents and records have been archived by Archive Management unit. They collect all kinds of relevant documents from all divisions and departments and preserve them with assistance of 3rd party vendor. Archive Management unit formed under Operations Division used to store and monitor movements of all Account Opening Forms (AOF) and Loan Application Files (LAF) only. While GSS (General Support Services) looked after the archival of all other division / branches documents, which job was finally passed to Operations in late 2013. I prepared the internship report on “Data Management & Its Challenges: A Case Study of BRAC Bank Limited”based on secondary data and information. For this specific purpose I collected data and information from various sources like published materials such as the annual report, the training materials etc. I furnished the full contents of the report in several chapters. While discussing the different aspects and functions of the bank, priority has been given to depict the real situation as far as appraisal and management system of BRAC Bank Ltd. are concerned by employing the experience gathered during the internship program. BRAC Bank is a third generation bank in the growing banking sector of Bangladesh. As a part of my internship program I got a chance to work at this bank for a period of three months. During this period I have learned about this organization and its work environment, which inspire me to work on my topic. 5