Training coordination and feedback evaluation: a case study on Robi Axiata Limited

Abstract

As we know, an organization believes that the key to success of an organization is its employee; therefore this internship report contains or covers the employee performance development from the perspective of Robi Axiata Limited. Employee issue is very important issue for an organization and it can be either individual or team based which can affect to the overall company. To ensure the improvements on the employee overall performance at the workplace, training helps the most. To make a stand on this I did a training feedback survey on the employee of Robi Axiata Limited. I categorized the employee into two different parts. First one is the existing employee and second one is the new joiner of last three months Robi. For the existing employee I took data from three different training programs which were held during my internship period. The training programs are 1) Movie Show, 2) Training of trainers and 3) Meet the Leaders. The primary objective of this report is that training improves the overall performance of the employee. There are some primary objectives too. In the analysis part, I did the hypothesis testing and cross tabulation analysis to stand my objectives and it is proved that training improves the overall performance of the employee. I find that, employees are more likely to attend refresh mental training program and the demand is at least three times in a year. I have divided my recommendation part into two parts. The first one is for the overall organizational perspectives and the other one is for the internship period. Therefore, at last I concluded my report with the proven analysis is training programs help the employee to get motivated, to improve their work efficiency, the work interest and so on.