Delivery service procedure of Biddyut Logistics Limited

Abstract

The internship report is prepared as requirement of BBA program of BRAC University. This report is on “Delivery Service Procedure of Biddyut Limited”. This report is intended to assist the reader in detailed understanding of the delivery process of online e-commerce and f-commerce businesses. It also attempts to capture the procedure practice in sales process & client handling. The purpose of this report is to have an idea about the detailed idea including every type of work the division does along with the service that is provided. In this report, first of all I have mentioned the object of the report and also the introductory part of the research. Secondly, in the organizational part I have provided detailed information about the organization with its company profile, corporate vision and mission, product & service and resources. I also did the SWOT analysis of the organization. Thirdly I have written about my job responsibilities and observations in Biddyut Limited. Then I have discussed details about the procedures also the methods of getting the data for report. Finally I pointed out my findings and recommended for the betterment of the service of Biddyut Limited.