HR operations of BRAC Bank Limited

Abstract

BRAC Bank Limited is a scheduled Commercial Bank in Bangladesh. It established in Bangladesh under the Banking Companies Act, 1991 and incorporated as Private Limited Company on May 20, 1999 under the Companies Act, 1994. Its operation started on July 4, 2001 with a vision to be the market leader through to providing all sorts of support to people in terms of promoting corporate and small entrepreneurs and individuals all over the Bangladesh. BRAC Bank focuses on pursuing unexplored market niches in the Small and Medium Enterprise Business. As one of the fastest growing and modern banks of Bangladesh, BRAC Bank Limited is playing a vital role as financial intermediaries linking economic policies of the government with rest of the economy. Human Resources Division of BRAC Bank Limited maintain an adaptive human resources management strategy and the division comprises of Recruitment, Compensation & Benefits, Learning and Development, Human Capital Department and HR Operations Departments with a team of dynamic HR Relationship Managers who bridge HR support with the business need. The specific objective of this report to acquiring a practical knowledge and personal observation about the overall HR procedure, functions, principles and its nature, to understand about HR operation of BRAC Bank Limited, to understand about employee’s satisfaction & dissatisfaction level, find out the activities and implication of HR department to the organization, analyzing the HR planning, job analysis, employee recruitment process, training, performance appraisal, compensation and pay plan, benefits and service. After last semester of MBA course, I have done my internship in BRAC BANK limited to have a practical exposure on banking activities. The topic of my internship report is “HR Operations of BRAC Bank Limited”. I have worked in Human Resource Division of BRAC Bank Limited with the wings of HR like Recruitment, HR Administration. It maintains the organizational responsibilities successfully. The HR team of BRAC Bank is completely organized and well reputed team. My personal views about the HRD, my value addition to the HRD is also included in the report. With limited knowledge and experience I tried my level best to make this report as much understandable as possible and translated the real world experience into a document. The various boundaries to process improvement and maintaining ethical standards in a corporate environment have also been experienced. But even so, how those policies and practices are In-Line with the corporate strategy are discussed in this report. Before drawing any conclusion based on this report it may be noted that the report was prepared in a very short ix term and there is lack in data. But still the report may be useful for designing any further study to evaluate the HR facilities provided by the banks. First Chapter “Introduction” focuses on overview of BRAC Bank Limited. The second chapter focused on rational, background and objective of the report. Third section focused on Human Resource Division of BRAC Bank Limited. Fourth part focused on my internship experience. Later I have tried to focus the findings and recommendations of the study. Findings and recommendation are based on the observation during the internship period. In this part it is refer to some problem and there are some suggestions to recover these situations.