Job satisfaction of the employees of Doctorola Ltd: measurement approach according to modern HRM

Abstract

This report is assign to identify the need and preference by the employees regarding Doctorola.com Ltd., an online doctor appointment service platform in Bangladesh. Its platform provides real time doctor information and appointments for patients. It intends to give a clear view of the employee’s needs and preference regarding the organization. The purpose is to determine of the report is to gather knowledge and information how an organization performs their task and what are the levels of employees satisfaction of the Doctorola.com Ltd. For Research Question I tried to measure six dimensions to measuring the employee’s satisfaction: compensation & promotion, communication, supervision, safety management, job satisfaction, training & development. I developed structured questionnaire for the survey. I used two types of scale of measurement of my research. The scale of measurement is Nominal and Interval. The Nominal scale is used in demographic variable and the Interval scale is used in questionnaire. I used Likert scale of questionnaire. There was no right or wrong answers. I asked close-ended, short question to the respondent. I collected data by face to face and personal interview. I have selected the employees of Doctorola Ltd. who are working in Doctorola Ltd. in permanent status. As a result, I have resolute that I used the quota sampling for select my sample. I select total of 25 responded to the questionnaires. It takes 4 weeks to complete the data collection. Finally, I summarized the data and analyzed the information to conclude the report. I tried to find out employee satisfaction level by using HRM tools that can assist managers to take informed decisions.