Ticketing & reservation service of NovoAir
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Date
2017-05-07Publisher
BRAC UniversityAuthor
Imtiaz, AshikMetadata
Show full item recordAbstract
Airline business becomes so demanding in recent years. For an airline, the ticketing service
quality is very important to satisfy its passengers and delivering the service in the shortage
possible time is another challenge.
Complication becomes so acute when an airline needs to deal with both of the passenger group
one is General passenger and another one corporate passenger. Both of the groups has a
distinguished set of complications in order to provide the ticketing service but NovoAir has
managed over the year finest possible way to service its passengers regarding tickets and that is
why NovoAir becomes popular in airline business. NovoAir is not only doing business but also
helps the passengers by providing some assistance in their needs. NovoAir has contract with
various travel agencies like other airlines to sell their tickets to expand their business, their
reputation and overall wants to provide better service as a Bangladeshi airline company to
Bangladeshi passengers along with other countries passengers.