General banking activities of the City Bank

Abstract

This report is the aftereffect of my entrance level position program kept running as far back as three months put at The City Bank Ltd, Mirpur Darussalam branch. The motivation driving the review is to comprehend the general sparing cash activities of City Bank. I likewise had guide discourse with them to know their perspectives about the associations. The outline reflects the customer advantage satisfaction towards the bank. This review shows that purchaser immovability is, in light of current circumstances, relies on upon the operator's organized exertion, office viewpoint, advantage charges; propel costs, charge partition working environments, Card offers and quality. Diverse unmistakable bits of verification from this audit; These studies were considered among 30 respondents from them 80% male and 20% female subjectively. • Large age total 21-25 years old was 32% • In this matter 47% of the responded are graduate. • 86% were doing proprietorship business. • 48% existing and potential City Touch customers were association with CBL since 1year. • 40% customers commented that agents were not exceptionally possessed to respond customer inquire. The information has been dismantled by MS Excel and a part of the outcomes were rich which shows that the things of studies are appropriates with this overview.. The overview shows that clients are general substance with the associations they get.