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dc.contributor.authorAziz, Md. Tareque
dc.contributor.authorAzila, Nor
dc.date.accessioned2016-09-07T05:27:58Z
dc.date.available2016-09-07T05:27:58Z
dc.date.issued2012
dc.identifier.citationAzila, N., & Aziz, T. (2012). Relationship Quality in Bangladeshi Retail Industry. 2012 International Conference on Economics, Business Innovation, 38, 44–48.en_US
dc.identifier.urihttp://hdl.handle.net/10361/6375
dc.descriptionThis article was published inInternational Proceedings of Economics Development and Research [© 2012 IACSIT Press, Singapore] and the definite version is available at : http://www.ipedr.com/vol38/009-ICEBI2012-A00016.pdf The article website is at: http://ipedr.com/en_US
dc.description.abstractIn this article the authors develop a new measurement scale (The RELQUAL scale for retailers) to assess the degree of relationship quality between the retailers and their suppliers. The sample of this study consists of retailers in Bangladesh. Relationship quality is presented as a high order concept. Using factor analysis, findings reveal that a better quality of relationship results in trust upon the supplier. The four item new scale shows strong evidence of reliability as well as validity among the Bangladeshi retailers. Suggestions for applying the measures in future research are presented.en_US
dc.language.isoenen_US
dc.publisher© (2012) IACSIT Press, Singaporeen_US
dc.relation.urihttp://www.ipedr.com/vol38/009-ICEBI2012-A00016.pdf
dc.subjectRelationship marketingen_US
dc.subjectRelationship qualityen_US
dc.subjectRELQUAL scaleen_US
dc.subjectRetailen_US
dc.titleRelationship quality in Bangladeshi retail industryen_US
dc.typeArticleen_US
dc.description.versionPublished


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