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Importance of measuring relationship quality in the retail industry: an asian perspective
(© 2012 ELK ASIA PACIFIC JOURNAL OF MARKETING AND RETAIL MANAGEMENT, 2012)
In this article the author has identified the necessity and importance of developing a new
relationship quality measurement scale (RELQUAL) to assess the degree of relationship quality between
the retailers and their ...
Importance of communication in determining retailer-supplier relationship quality: a relationship marketing approach
(© 2012 ELK's International Journal of Marketing, 2012)
In this article the author has identified the importance of communication in determining
retailer-supplier relationship quality from retail perspective. The author conducted a comprehensive
literature review and portrayed ...