Browsing Journal Article by Issue Date
Now showing items 21-40 of 43
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Participation in the workplace: gender perspectives from Bangladesh
(© 2004 Emerald Group Publishing Limited, 2004)Studies on participation in organizational decision making in the context of developing countries are limited, especially from a gender perspective. Based on a survey of government and private sector employees in Dhaka, ... -
Political leadership and legitimacy among the urban elite in Bangladesh
(© 2004 Published by South Asian Studies Association of Australia, 2004) -
Customer satisfaction in the restaurant industry: an examination of the transaction-specific model
(© 2006 Emerald Group Publishing Limited, 2006)Purpose – To determine the factors that explain customer satisfaction in the full service restaurant industry. Design/methodology/approach – Secondary research and qualitative interviews were used to build the model ... -
A multivariate model of perceived quality in a developing country
(© 2007 Published by Taylor & Francis Online, 2007)This paper integrates past research and proposes a framework for the analysis of consumer perceptions of quality in a developing country. In this framework, consumer-perceived quality is hypothesized to be formed from ... -
Doctors' service orientation in public, private, and foreign hospitals
(© 2007 Emerald Group Publishing Limited., 2007)The purpose of this study is to propose a doctors' service orientation (DSO) scale and uses it to compare the services received in public, private and foreign hospitals in a developing country from the patient's perspective. ... -
Satisfaction with food services: insights from a college cafeteria
(© 2007 Taylor & Francis Online, 2007)College students' food service needs is an important area that needs more research. While the importance of offering quality education is paramount, for many colleges that are embattled in their quest to retain students, ... -
The effect of board’s quality on performance: a study of Canadian firms
(© 2007 Blackwell Publishing Ltd., 2007)We investigate the impact of board’s quality as defined by a Score published in a Canadian National Newspaper on the performance of the firm. Based on the current literature, we ranked the boards of 219 Canadian firms ... -
Reforming innercity bus transportation in a developing country: a passenger-driven model
(© National Center for Transit Research (NCTR), University of South Florida, 2007)The transportation system in Dhaka City, Bangladesh, requires significant improvements. The shortage of motorized vehicles and the excessive number of nonmotorized vehicles on the city’s streets have been the cause of ... -
Patient satisfaction with health services in Bangladesh
(© 2007 The Author, Oxford University Press in association with The London School of Hygiene and Tropical Medicine., 2007)Concern over the quality of health care services in Bangladesh has led to loss of faith in public and private hospitals, low utilization of public health facilities, and increasing outflow of Bangladeshi patients to ... -
Bangladesh in the 21st Century: the harvard conference recommendations
(© 2008 Bangladesh Development Initiative, USA (BDI), 2008)On June 13-14, 2008, an international conference was organized by Bangladesh Development Initiative, Democracy and Development in Bangladesh Forum, and the Ash Institute of Democratic Governance at Harvard University’s ... -
Caring for children: a model of healthcare service quality in Bangladesh
(© 2008 The Author, Oxford University Press, 2008)Objective This study assesses the links between service quality and patient satisfaction in the context of health services delivered to children in a developing country. With the growing importance of patients' voice in ... -
Stakeholder insights for effective higher education management
(© 2008 published jointly by BAFED and BU-IED, 2008)This paper looks at human development in higher education through the lens of its users (the alumni). Tertiary education in Bangladesh has recorded over a five-fold growth since its birth in 1971. Yet, the participation ... -
Service experiences in hospitals in Bangladesh: are there gender inequities?
(© Emerald Group Publishing Limited, 2010)Purpose – The disparities faced by women, especially in Bangladesh, have a long and contentious history. From education and employment to health care and other social products, the marginalization of women has been stark. ... -
Family planning field workers in Bangladesh as influence agents: some policy implications
(© Department of Health Policy and Administration, School of Public Health University of North Carolina, 2011-10)The family planning program in Bangladesh is one of the country’s success stories. However, in the quest to gain cost efficiencies, there are suggestions to scale back the role of the family planning field workers so ... -
Customer satisfaction with complaint resolution in the power sector in a developing economy
(© 2012 Taylor and Francis Group, LLC., 2012)Public services play a critical role in helping nations evolve into modern societies. The power sector is especially vital because of its profound influence on other sectors of the economy. Unfortunately, the power sector ... -
Credibility of TV news in a developing country: the case of Bangladesh
(© 2012 AEJMC., 2012)Television has recently experienced unprecedented expansion in Bangladesh. Given its popularity and influence, and with more people using it for their information, research on the credibility of TV news is warranted. ... -
Prospects and problems of medical tourism in Bangladesh
(© 2013 Baywood Publishing Co., Inc., 2013)The growing trend of Bangladeshi patients travelling abroad for medical services has led to some soul-searching in policy circles. While other countries of the Southeast Asia region are profiting from medical tourism, ... -
The structure of service quality perceptions for multiple-encounter services
(© 2013 Wolters Kluwer Health., 2013)The objective of this study was to examine a complex service environment-hospitals-to suggest how service quality could be reframed and measured for multiple-encounter service situations more effectively. SUBJECTS:: In ... -
An examination of the effects of adaptive selling behavior and customer orientation on performance of pharmaceutical salespeople in an emerging market
(© 2013 The Author(s), SAGE Journals, 2013)The effects of salespeople's customer orientation and adaptive selling behavior on their performance have been frequently studied in the marketing literature. However, most of the studies were conducted in the developed ... -
Explaining industrial importers' commitment from an emerging market perspective: theoretical and managerial insights
(© 2014 Emerald Group Publishing Limited, 2014)This study seeks to provide insights concerning the predictors of industrial importers' commitment to their foreign suppliers in a relationship paradigm involving an emerging market. Design/methodology/approach: Integrating ...
