Show simple item record

dc.contributor.authorAndaleeb, Syed Saad
dc.date.accessioned2016-06-22T14:46:46Z
dc.date.available2016-06-22T14:46:46Z
dc.date.issued1996
dc.identifier.citationAndaleeb, S. S. (1996). An experimental investigation of satisfaction and commitment in marketing channels: the role of trust and dependence. Journal of Retailing, 72(1), 77–93. doi:10.1016/S0022-4359(96)90006-8en_US
dc.identifier.urihttp://hdl.handle.net/10361/5499
dc.descriptionThis article was published in the Journal of Retailing [©1996 Published by Elsevier Inc.] and the definite version is available at: http://doi.org/10.1016/S0022-4359(96)90006-8 The Journal's website is at: http://www.sciencedirect.com/science/article/pii/S0022435996900068en_US
dc.description.abstractThis paper examines the independent and interactive effects of trust and dependence on satisfaction and commitment in a contrived dyadic exchange relationship. Trust and dependence were manipulated in a 2 × 2 factorial experiment. Data were obtained from a sample of 72 business executives. The findings indicate main effects of trust and dependence on satisfaction. For commitment, an interaction effect was found. Managerial implications of building trust in dependence relations are discussed.en_US
dc.language.isoenen_US
dc.publisher© 1996 Published by Elsevier Inc.en_US
dc.relation.urihttp://doi.org/10.1016/S0022-4359(96)90006-8
dc.titleAn experimental investigation of satisfaction and commitment in marketing channels: the role of trust and dependenceen_US
dc.typeArticleen_US
dc.description.versionPublished
dc.identifier.doi10.1016/S0022-4359(96)90006-8


Files in this item

FilesSizeFormatView

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record