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Now showing items 21-30 of 43
Satisfaction with food services: insights from a college cafeteria
(© 2007 Taylor & Francis Online, 2007)
College students' food service needs is an important area that needs more research. While the importance of offering quality education is paramount, for many colleges that are embattled in their quest to retain students, ...
Customer satisfaction with complaint resolution in the power sector in a developing economy
(© 2012 Taylor and Francis Group, LLC., 2012)
Public services play a critical role in helping nations evolve into modern societies. The power sector is especially vital because of its profound influence on other sectors of the economy. Unfortunately, the power sector ...
The effect of board’s quality on performance: a study of Canadian firms
(© 2007 Blackwell Publishing Ltd., 2007)
We investigate the impact of board’s quality as defined by a Score published in a Canadian
National Newspaper on the performance of the firm. Based on the current literature, we ranked
the boards of 219 Canadian firms ...
Reforming innercity bus transportation in a developing country: a passenger-driven model
(© National Center for Transit Research (NCTR), University of South Florida, 2007)
The transportation system in Dhaka City, Bangladesh, requires significant improvements. The shortage of motorized vehicles and the excessive number of nonmotorized vehicles on the city’s streets have been the cause of ...
Stakeholder insights for effective higher education management
(© 2008 published jointly by BAFED and BU-IED, 2008)
This paper looks at human development in higher education through the lens of its users (the
alumni). Tertiary education in Bangladesh has recorded over a five-fold growth since its
birth in 1971. Yet, the participation ...
Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
(© 2001 Elsevier Science Ltd., 2001)
Patients’ perceptions about health services seem to have been largely ignored by health care providers in developing countries. That such perceptions, especially about service quality, might shape confidence and subsequent ...
Relationships of physicians with pharmaceutical sales representatives and pharmaceutical companies: an exploratory study
(© 1996 Taylor & Francis Online, 1996)
Physicians were surveyed in Northwestern Pennsylvania to examine how they viewed their relationships with pharmaceutical sales representatives (PSR) and the pharmaceutical industry. Physicians viewed the PSR as an important ...
An experimental investigation of satisfaction and commitment in marketing channels: the role of trust and dependence
(© 1996 Published by Elsevier Inc., 1996)
This paper examines the independent and interactive effects of trust and dependence on satisfaction and commitment in a contrived dyadic exchange relationship. Trust and dependence were manipulated in a 2 × 2 factorial ...
Family planning field workers in Bangladesh as influence agents: some policy implications
(© Department of Health Policy and Administration, School of Public Health University of North Carolina, 2011-10)
The family planning program in Bangladesh is one of the country’s success stories. However, in the
quest to gain cost efficiencies, there are suggestions to scale back the role of the family planning field
workers so ...
Prospects and problems of medical tourism in Bangladesh
(© 2013 Baywood Publishing Co., Inc., 2013)
The growing trend of Bangladeshi patients travelling abroad for medical services has led to some soul-searching in policy circles. While other countries of the Southeast Asia region are profiting from medical tourism, ...