Browsing BracU Faculty Publications by Issue Date
Now showing items 21-40 of 665
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Determinants of customer satisfaction with hospitals: a managerial model
(© 1998 Published by MCB UP Ltd., 1998)States that rapid changes in the environment have exerted significant pressures on hospitals to incorporate patient satisfaction in their strategic stance and quest for market share and long‐term viability. This study ... -
Choice and evaluation of hospitals in Bangladesh: insights from patients and policy implications
(© University of North Carolina at Chapel Hill. Dept. of Health Policy & Administration., 1998)Various aspects of health care services in Bangladesh, especially in the public sector, are not well documented. Based on a survey, this paper attempts to gain insights into the health care area from the perspectives of ... -
Explaining user satisfaction with academic libraries: strategic implications
(© American Library Association, Chicago, 1998-03)Competitive pressures, information availability, rising costs, and an increasingly aware and selective student population mandate that academic libraries become more user focused. This calls for a better understanding of ... -
Continuous learning : the career challenge for the new century
(© 1999 Centre For Social Stdies, 1999)Today's business environment is highly turbulent and complex. Job requirements, work group dynamics, and organisational structures are evolving rapidly in response to rapid ohanges in technological, market, and economic ... -
Line profile-based fingerprint matching
(© 2017 Institute of Electrical and Electronics Engineers Inc., 2/21/2017)Traditional fingerprint matching algorithms primarily focus on minutiae points on fingertip surface. In this paper, a novel approach is proposed for fingerprint matching that is based on ridge and valley characteristics ... -
Public and private hospitals in Bangladesh: service quality and predictors of hospital choice
(© 2000 Published by Oxford University Press, 2000)This study compares the quality of services provided by public and private hospitals in Bangladesh. The premise of the paper was that the quality of hospital services would be contingent on the incentive structure under ... -
Service quality in public and private hospitals in urban Bangladesh: a comparative study
(© 2000 Elsevier Science Ireland Ltd., 2000)This study compared the quality of services provided by private and public hospitals in urban Bangladesh. Using twenty-four scale items, patient perceptions were sought on five aspects of service quality including ... -
Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
(© 2001 Elsevier Science Ltd., 2001)Patients’ perceptions about health services seem to have been largely ignored by health care providers in developing countries. That such perceptions, especially about service quality, might shape confidence and subsequent ... -
Usage of academic libraries: the role of service quality, resources, and user characteristics
(© Graduate School of Library and Information Science. University of Illinois at Urbana-Champaign, 2001)Competitive pressures from different information providers; widely available information resources; rising costs of books, serials, and electronic resources; and emerging new technologies and services providing information ... -
Muslims and the Australian labour market, 1980-2001
(© 2002 Frank Cass Publishers., 2002-11)The unemployment of Muslims in Australia was 28 and 25 per cent compared to the national total of around nine per cent in 1986 and 1996 respectively (Australian Bureau of Statistics). This article conceptually analyses the ... -
Revitalizing higher education in Bangladesh: insights from alumni and policy prescriptions
(© 2003 Published by Palgrave Macmillan UK, 2003)Higher education in Bangladesh must become more responsive to the needs of a major constituency: its students. How this might be accomplished is examined in this study using a nine-factor model to explain the satisfaction ... -
On the triangular relationship between political corruption, gender inequality, and socio-economic development in Bangladesh
(© 2003 Bangladesh Development Initiative & The University Press Limited., 2003-04)The book contains articles from a variety of disciplines held together by a common thread: socio-economic development of Bangladesh. The articles are grouped together by their disciples such as political science, social ... -
Organizational citizenship behavior: Its nature and antecedents
(BRAC University, 2004)Theory and research on Organizational Citizenship Behaviors (OCB) has presumed OCB as a set of desirable behaviors that contributes to the organizational effectiveness. So far OCB has been connoted as one of the antecedents ... -
Participation in the workplace: gender perspectives from Bangladesh
(© 2004 Emerald Group Publishing Limited, 2004)Studies on participation in organizational decision making in the context of developing countries are limited, especially from a gender perspective. Based on a survey of government and private sector employees in Dhaka, ... -
Employee perception of managerial leadership power bases in the nationalised commercial banks of Bangladesh : an empirical study
(© 2004 Journal of Business Administration, 2004)The problems of job performance in the nationalised commercial banks (NCBs) of Bangladesh arise from both physical and managerial sources. While most of the branch offices of the these banks are poorly equipped to ... -
Political leadership and legitimacy among the urban elite in Bangladesh
(© 2004 Published by South Asian Studies Association of Australia, 2004) -
Muslims in Australia: Immigration, Race Relations and Cultural History
(© 2004 Kegan Paul, 2004)In Muslims in Australia, Nahid Kabir seeks to understand the basis of mainstream Australians fear by tracing Muslim history since the Afghan settlement in 1860. In social, economic and political contexts, the author compares ... -
The economic impact of e-commerce
(© 2005 BRAC University Journal, BRAC University, 2005)E-commerce has a significant impact on business costs and productivity. E-Commerce has a chance to be widely adopted due to its simple applications. Thus it has a large economic impact. It gives the opportunity for ... -
Progress in procedural justice: tunnelling through the maze
(BRAC University, 2005)Recent developments in the contribution to the literature on procedural justice have opened avenues for exploring the subject and gaining perspective in the field with a view to assessing how the concept of procedural ... -
Effects of managerial leadership power bases on employees' job commitment in the nationalised commercial banks of Bangladesh
(© 2005 Bank Parikrama, 2005-03)Lack of efficiency in the Nationalised Commercial Banks (NCBs) of Bangladesh can be attributed to a multitude of sources. Absence of adequate infrastructure facilities, lack of modern technology and the use of conventional ...