Discrepancy analysis of Janata Bank Limited

Abstract

This report has been prepared to find out the discrepancy of Janata bank limited. The process was to analize services gaps with Sonali Bank. Some of them are branch based and some are company as a whole. In today’s world of fast emerging financial markets and increasing competition between financial organizations. So, it has become a vital importance for banks to keep their market position through high-quality products and service. It is also important to give better product offer and services from rivals. This study focuses on Janata Bank’s performance comparison with Sonali Bank. What are the service of the from the Janata bank Limited, what are the service of the Sonali bank Limited , and performance what is the gap between their similar services, what service are missing are some of the topics that I have tried to discuss throughout this report. I have conducted interviews with employees of Janata Bank and Sonali bank for data and working experience in Janata bank added deep analysis scope. Based on the analysis I came up with some recommendation which would help the bank to get rid of discrepancy and improve their service.