Procurement process and regarding challenges, Banglalink

Abstract

Banglalink Digital Communication Ltd has to regularly procure telecommunication equipment, accessories and services to accomplish its goal of delivering world class telecom service to customers. Banglalink‟s procurement functions are handled by the Supply Chain Management (SCM) Unit of Finance Department. Procurement is the section of SCM, is responsible for handling procurement of products and/services that are directly brought and bought from Vendors. The report describes the Procurement process with Analysis which starts with a Purchase Requisition (PR) from a user department. The report also focuses on different types of challenges and problems faced by the department involved in the procurement system and process. Key general challenges identified are- insufficient time available for end user requirement planning, quality assurance of products supplied by bidders, requirement of many supporting documents from participating bidders, the tradeoff between Compliance and Simplification, focus on price reduction during negotiations by sidetracking quality, pressure of meeting deadlines of user requirements, manual Procurement Approval (PA), lack of manpower, structural problem of PO signing hierarchy, relying completely on one supplier and so on. The report also suggests possible solutions to manage these challenges. The important recommendations are- sufficient time allocation, assuring quality, ensure coordination among procurement team and user department, follow less complex policies regarding documentation, decreasing time allocation for technical evaluation, introducing ORACLE Finance PR Model,increasing manpower, speed up signing PO process, developing a Standard Operating Procedure for procurement and so on.