dc.contributor.advisor | Mursalin, Jabir Al | |
dc.contributor.author | Biswas, Shiuli | |
dc.date.accessioned | 2015-08-26T06:28:05Z | |
dc.date.available | 2015-08-26T06:28:05Z | |
dc.date.copyright | 2015 | |
dc.date.issued | 2015-07-23 | |
dc.identifier.other | ID 12264077 | |
dc.identifier.uri | http://hdl.handle.net/10361/4290 | |
dc.description | This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2015. | en_US |
dc.description | Cataloged from PDF version of Internship report. | |
dc.description.abstract | Advanced expansion of the Training Learning Program can help the Human Recourse
Department to cut poverty to a satisfactory level by eliminating various prejudices against labor
intensive industry and creating jobs for the skilled manpower in the Bank. However, the access
of TLP is still recognized as the key of finding skilled manpower, alike most other developing
and under-developed countries. There is a small part of TLP. That is Telephone Assessment and
it helps to communicate with all and help to do customer survey, Employee evolution, exam,
interview. It is very easiest way to accomplish all task and it helps to save time. On the other
hand it saves cost also. Being the fastest growing bank of the country currently BRAC Bank is
operating all over the country having 88 Branches, 48 SME/Krishi Branches, 21 SME Sales and
Service Centers, 333 ATMs, 421 SME Unit offices, 40 CDMs and 3, 520 POS terminals across
the country for wide distribution of channel. BRAC bank is the first local commercial bank that
proving online banking service to its customers from the very beginning of it starts. BRAC bank,
for the first time among local commercial banks, starts service oriented enterprises all over the
country. The bank has already established its network in different area of the country with
assistance of BRAC .This fastest growing bank works on 3P- People, Planet and Profit; ensures
sustainable growth.BRAC Bank is trying to develop economic condition of the country. So the
bank provides loan facility 3 to 30 lacs taka to small and medium enterprises that has no easy
access to banks or financial institutes. BRAC bank provides the facility to those whose business
operation is minimum one year and environment friendly business. It provides no loan facility to
tobacco business. The business should be legally registered and must have valid trade license.
The entrepreneur should physically able, preferably between the ages 25 to 50.
The recommendation part of the report tried to find out some steps could be initiated by BRAC
Bank in order to overcome existing weakness. Saving cost, more effective telephone assessment
system, strong monitoring activities, and accurate survey, employee exam could improve BRAC
bank’s performance. | en_US |
dc.description.statementofresponsibility | Shiuli Biswas | |
dc.format.extent | 40 pages | |
dc.language.iso | en | en_US |
dc.publisher | BRAC University | en_US |
dc.rights | BRAC University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. | |
dc.subject | Business administration | en_US |
dc.subject | Phone assessment | en_US |
dc.subject | Assessment policy | en_US |
dc.title | Effectiveness of telephone assessment : a study on BRAC Bank Limited | en_US |
dc.type | Internship report | en_US |
dc.contributor.department | BRAC Business School, BRAC University | |
dc.description.degree | B. Business Administration | |