| dc.description.abstract | Cefalo is a Norwegian consulting and offshore-outsourcing company with its main services and
development department in Dhaka, Bangladesh. The company offers IT-development and
maintenance services to SME organizations in the media and software industry. Cefalo has
customers all over the world, mostly in the European regions which include Norway, Sweden,
Denmark, Germany and United Kingdom. Cefalo’s global headquarter is at Oslo, Norway. Its
main software development branch is at Dhaka, Bangladesh. Cefalo’s Bangladesh office was
registered with Registrar of Joint Stock Companies (RJSC) on August, 2010. Cefalo’s Dhaka office
started its operation with only 7 members in the early 2011. The company grew to 25 members
in the early 2013. Now in 2014, Dhaka office size is exceeding 50.
I have been working for Cefalo Bangladesh as Deputy Chief Operating Officer since April 2014.
Here my main responsibilities is to assist our COO in implementing strategies for operational
management, directly taking part in the process of recruitment, training, appraisal and the
overall office maintenance and infrastructure. At the same time, I work in multiple customer
projects in various roles including project management and planning, requirement analysis,
holding training courses etc. Before April 2014, I used to work as a Principal Software Engineer
for Cefalo since January 2011.
Cefalo’s Dhaka branch has mainly cost-based financial structure, as all the company revenues
enter the company through its headquarter in Norway. At the end of each month, Cefalo’s
Dhaka office gets payment from headquarter against its monthly cost report. In this report, I
tried to explore the different types of operating costs, Cefalo’s Dhaka office has to bear each
month.
Software Engineers are the only human resources in the Cefalo office, who earn direct revenues
by doing consultancy and software development for the customers. Salaries of Software
Engineers are the major part of the monthly operating cost of Cefalo’s Dhaka office. On July
2014, it was more than 63% of the total operating cost. The administrative resources are the
human resources in the Cefalo Dhaka office, who do not earn direct revenues for the company,
rather they take the responsibility of managing the administration, infrastructure and overall
day to day operation of the office. The administrative resources include COO, Deputy COO,
Accounts & Admin Officer, System Administrator and three other office staffs. Salaries of
management and admin staffs contributes a small portion (less than 8% on July 2014) of the
total operating costs of the Cefalo Dhaka office. In our office, every employee gets 13 months’
gross salary in 12 months. The extra one month gross salary is offered to an employee an
annual bonus. | en_US |
