| dc.description.abstract | Creation of Dhaka Electric Supply Company is a part of the reforms being initiated by the
Bangladesh Government to increase efficiency in the area of generation, transmission and
distribution. After its commencement on September 24, 1998 DESCO proved successful and
therefore in the subsequent years of successful operation and performance, the operational
area of DESCO was expanded and the total consumer growth increased. Being the first public
limited company in the energy sector, DESCO is now considered as a profitable company
which is managed efficiently and economically with optimum cost and manpower.
Consequently DESCO Management has to face lots of challenges and threats as well as
opportunities to improve its operational performance.
DESCO‘s stores and spares stand almost two-fifth of the shareholder‘s equity. Again in recent
days, physical storage and distribution has crucial roles to play for the organisation. The role
of the management of stores is concerned with improving both the efficiency and the
effectiveness of the stores function by seeking to eliminate waste from activities that add cost
to the supply chain, while maximising those areas that add value. Before starting of this thesis,
the researcher assumed that Store Management of DESCO has no specific long term vision
and goals in its stores. In addition, the researcher also assumed that existing performance of
Store Management is not that much satisfactory in terms of efficiency and effectiveness in
comparison with the standards of similar industry. In general, this study is expected to helpful
to the policy makers of DESCO to improving the existing performance of Store Management.
The objectives of the study were achieved through three approaches; the first one was a valid
questionnaire that was obtained from respondents‘ of DESCO. The second one is achieved
through studying some practical cases, experienced by Store Management overtime. The third
one is achieved through key informant interviews of store related officers and staffs of
DESCO. A questionnaire was prepared to know the general perception and attitude regarding
Store Management, to determine its objectives and scope, to evaluate the strategic factors
affecting the choice of Store Management, to appraise and evaluate the role and effects of
different stores, to assess Inventory Management, to examine and analyse security in different
stores, to examine health and safety and legal issues involved in Store Management and to
evaluate the use of information and Communication Technology at Central Store. After getting the response from the respondents‘ from questionnaire, practical experience and
key informant interview, the study recommends some of the key areas for improvement of
store management. The researcher recommends a number of possible ways in certain
improving areas to DESCO Management like organization and management, personnel
management, store management strategy, stock rotation and control, safety measures, security,
warehouse premises, material handling equipment, dispatch, ICT, disposal of goods,
inspection etc. The researcher believes that if DESCO Management considers and implements
those recommendations in store management then existing performance of store management
would certainly improve.
Store Management is now considered as an inseparable part of all business. If effectively
maintained and organised, Store Management of DESCO could keep safe custody of
materials, their receipts, issues, and accounting with the objective of efficiently and
economically providing the right goods at the right time whenever required in the right
condition to all user departments. | en_US |
