Aarong enhancing efficiency level in central service: producer’s perspective

Abstract

“Aarong”, formed in 1978, had established themselves one of the biggest cooperative groupings in the fair trade sector in Bangladesh. It‟s vision to help the artisans to help themselves by restoring their pride and self-esteem, reviving Bangladesh‟s traditional Art and Craft. Another aim was to confirm the women right and to establish them as a valuable asset in the society. The primary objective of this report is to discuss the compliance activities of Aarong and analyze the service of various departments of Aarong for its producers. Aarong considers the Independent Producer (IPs) as their one of the important stakeholders who plays a vital role for producing and delivering the valuable goods for precious customers. It is basically the study of producer‟s feedback on different department and analyzes the services which are received by them. At the same time, it is also examined on the basis of this feedback that how Aarong can improve the efficiency level in the process of giving order to the producers and receiving these orders from them as well as giving their payment. This report is prepared on the basis of study on different departments such as design, tailoring, costing, merchandise order, quality control, finishing store and accounts department. Beside that I also give recommendation of different problems which are found on the basis of producer‟s feedback and observation of the activities. I think that this report will help both the reader to understand the production management process and also helps Aarong to enhance their efficiency in the Central Service in terms of delivery service to producer during collecting goods from them.