Banglalink warehouse management procedure

Abstract

The telecommunication industry is one of the fastest growing industries in Bangladesh. This has brought immense contribution to GDP of the country. Not only did it help the country in its economic growth, but also helped to improve the standard of living of the whole society by providing the mobile phone services. Now this market has become very saturated for which current telecommunication firms, other than non-price competition, is trying to develop new techniques to capture more market share. Banglalink is the second large telecom company in our country. This company is also trying to grab huge market share of the country. Taking different promotional activities, providing lower call rare, attractive value added service, newly launches 3G to the country and providing better customer care service and better network service is the key to attract the customer. Most important thing is network provided by the company. Banglalink is also trying to provide best network service all around the country. In this regard, different departments work together to be success in this subject. Warehouse is also integrated part of this network unit. All the network items are stored and delivered from the technical warehouse. Without the support of warehouse team it is impossible to be successfully installing network system all over the country. Warehouse delivers items to the vendors whenever they require. So it is important to know the warehouse management procedure. There are three warehouse of Banglalink, these are SIM and Scratch warehouse, Technical warehouse, and marketing warehouse. Here, I have discussed the procedure of SIM and Scratch and technical warehouse. I have suggested some recommendation which might help over all process of warehouse. SIM and Scratch warehouse ensure availability of the SIM and scratch cards all over the country by distributing these items to zonal warehouse and registered distributors. Technical warehouse maintains and deliver network related items to the vendors assigned by the concern department. Supply chain, Procurement, Program management, logistics and Accounting & Finance have role and responsibility in the different steps of the warehouse management system. By taking support warehouse activity is done successfully.