The shift from physical personal banking to online banking

Thumbnail
View/Open
Date
2023-08
Publisher
Brac University
Author
Islam, Aswadf
Metadata
Show full item record
URI
http://hdl.handle.net/10361/24958
Abstract
My report is about the reasons why people are shifting from traditional method of banking to online banking. I have worked with the data of the last Four to Five years to make a comparison of the trend towards shifting to online banking. With my internship done in Shimanto Bank Limited I got the opportunity to learn more about people switching to online banking from my colleagues. The key reasons that I came up with why people are shifting towards online banking are impact of covid-19, age and location playing a major part and lastly the security factor.
Keywords
Digital banking services; Pandemic; Contactless payment; Cultural factors
 
Description
This research report is submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, 2023.
 
Cataloged from PDF version of thesis.
Department
Brac Business School, Brac University
 
Includes bibliographical references (pages 34-36).
 
Type
Research report
Collections