Employee job satisfaction at Bangladesh Bank: an analysis of workplace dynamics and policy impacts

Abstract

Employees are the major drivers of an organization's performance in today's competitive world, making them critical to its success. In this study, Impact of HR Policy changes are investigated in relation to job satisfaction at Bangladesh Bank's headquarters in Motijheel, Dhaka. The goal is to understand the impact that these changes have on employees' overall satisfaction, emphasizing how important it is to prioritize employees' well-being in order to increase organizational performance. The goals of this study are to investigate recent changes to Bangladesh Bank's human resource policy and their influence on employee satisfaction. It looks for both factors that may promote job satisfaction and those that influence it. To collect data on job satisfaction from primary and secondary sources, the study used a Likert scale-based questionnaire. Because the study was qualitative, the analysis was conducted using Microsoft Word and Excel. Obstacles included the three-month internship's short duration and bank workers' reluctance to disclose complete information due to confidentiality concerns. Because of confidentiality limitations, bank personnel at Bangladesh Bank are frequently hesitant to disclose complete organizational information. This made in-depth study challenging, especially given the three-month duration of the internship. Employees within the organization expressed satisfaction with their peers, citing a positive and supportive work environment. On the other hand, complaints concerning recent policy changes were filed. Workers remained objective while expressing opposing views on salary, perks, and the promotion process. Furthermore, there is a desire for a more politically neutral organization, increased job stability, and additional benefits such as childcare and medical insurance.