Bridging the healthcare gap: the benefits of corporate discounts for all employees at Universal Medical College and Hospital

Abstract

The paper titled "Bridging Healthcare Gap with Corporate Clients" serves as a comprehensive analysis and reflection of an internship carried out at Universal Medical College and Hospital. It aims to delineate the integration of tailored medical services and financial strategies to enhance healthcare delivery to corporate clients. The report is structured into three distinct chapters, each addressing different facets of the internship experience and the operational insights gained therein. The first chapter introduces the internship framework, detailing the personal experiences and responsibilities of the intern within Universal Medical College and Hospital. It elaborates on the methods utilized to calculate and process discounts offered to corporate clients, from the initial report collection through to the Annual Reporting Package. Challenges faced during the internship and the subsequent outcomes are also discussed, providing a clear view of the practical aspects of the role and its impact on professional growth. In second chapter, a deep dive into the history and management practices of Universal Medical College and Hospital is provided, alongside an exploration of the broader 401(k) industry and financial practices as seen at T. Rowe Price. The chapter also examines the roles of key financial institutions such as the Institute of Cost & Management Accountants of Bangladesh (ICMAB) and the Institute of Chartered Accountants of Bangladesh (ICAB). Operational, information system practices, and industry analyses further contribute to a rounded understanding of the healthcare and financial services sectors. The final chapter focuses on the strategic development of portfolio plans intended to surpass competitor services in terms of customer satisfaction. It evaluates satisfaction metrics across various demographics, including class, age, and service type. The chapter concludes with a discussion on managing corporate patient care and maintaining financial records, crucial for operational success in the hospital sector. In summary, the internship at Universal Medical College and Hospital has equipped the intern with vital knowledge and skills in healthcare management and corporate client services, establishing a foundation for innovative strategies in medical service provision and financial management within the healthcare industry.