Training and development process of One Bank PLC

Abstract

This internship report documents the successful completion of a three-month internship program at One Bank PLC within the HR and Admin Division (Training and Development), spanning from September 1, 2022, to December 8, 2022, as part of the requirements for my Master’s degree in Business Administration at BRAC University. One Bank PLC, a banking institution established in May 1999, specializes in providing a range of financial services, including banking and investment solutions. The aim of this report was to evaluate how the theories and concepts learned during the BBA program are put into practice within the training and development process of a financial institution in Bangladesh called One Bank PLC. To compile this report, I gathered both primary and secondary data. Primary data sources encompassed my day-to-day observations and the tasks I performed during the three-month internship period. Secondary data sources included the organization's Employee Handbook, the bank's website, and relevant literature. One Bank PLC stands as one of Bangladesh's foremost and well-established financial institutions. Their HR practices have been instrumental in attaining organizational objectives. The primary focus of this report was to examine the training and development procedures conducted by the HR and Admin division, along with offering recommendations to enhance these processes.