Total quality management practices in Labaid Properties Limited

Abstract

Labaid Properties Limited is an organization in construction sector that deals with real estate development. Here, works and procurement functions are vital to secure the supplies like materials, suppliers, labor and efficiency, goods and services. In accordance with current business and development policy, Labaid properties limited prioritize to deliver quality product in construction sector and goal is to ensure that the constructed projects are durable, safe, functional, and meets the expectations and requirements of end-users. The report entitled ‘Total Quality Management Practices in Labaid Properties Ltd. has been organized based on the author’s hands-on work involvement at Labaid Properties Limited (LPL) during his practicum period. This report explored the problems existing with the organizational construction cycles against the quality and accordingly highlights the crucial role that TQM plays in enhancing organizational performance, improving supplies quality, and fostering a culture of continuous improvement within workplaces. The report displays an overview of Total Quality Management (TQM) and its comprehensive approaches to the quality management that involves the entire organization and focuses on continuous improvement as cultural shift. The report is prepared based on both primary and secondary data analysis during the period of September 2023 to April 2024. It includes existing scenarios as examples to illustrate the importance of practical application of TQM and to prioritize the applicable principles of TQM to practices, to have the positive impact on organizational overall performance and competitiveness. This report in first chapter has covered the overview of organization and scope of practicum, where the organizational overview, supply chain summary activities, basis and background of the practicum topic, practicum methodology, key objectives of the study, way of the study, sources of the information and the period of practicum. 7 The second chapter contains the supply chain management profile of labaid properties limited, includes its major procurement and supplies, processes, organizational structure, and other issues related to the overall SCM of Labaid group. Chapter three covers the most important part of the practicum, where actual practicum works and findings are addresses in detail in regards of what the particular problems and its impacts are, why the problems are existing and how the TQM practices are relevant and works as the tools to handle the existing problems and to capitalize further improvement through indeed strategies and potential developments, captured as the practicum observations. Finally, the report concludes in chapter four reaffirming as conclusion and recommendations where key messages as quality outputs through the practicum are summarized and a few recommendations are outlined to cultivate the quality culture successfully.