Developing content strategy of Airtel across digital platforms
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Date
2023-06Publisher
BRAC UniversityAuthor
Jahan, MashrufaMetadata
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One of the primary goals of every brand that runs a competitive business is to stay in the
spotlight in the thoughts of customers through new operations and acquiring as large a customer
base as possible in order to cope with turnover risks. I've incorporated both the subjective and
objective insights within the report, alongside with my own observations regarding it. Being able
to swiftly relate the experiences to my conceptual understanding made it intriguing for me to
comprehend the concepts underlying core branding operations. This research's main purpose is to
identify viable strategies that could possibly be implemented and strengthen Airtel's engagement
through different digital platforms.
Every group of functional departments in the market operation team must provide considerably
beyond what its opponents are offering in addition to providing the superior services. The Airtel
Brand business unit opted to take advantage of the chance to create specific marketing strategies
based on their previously identified core competency of being the finest network for today's
youth. Based on data collected throughout the internship period and comprehensive analysis by
experts, this report includes the recommended strategies for accomplishing the study's objective.
Overall, the implementation of suggested strategies will help to achieve the accuracy, and desire
reach while also increasing user satisfaction. The study concludes that implementation of the
recommended strategies will result in building and enhancing engagement through digital
channels.