Analysis of employee training needs and improvement in training and development program of Agrani Bank Limited

Abstract

The following internship report is a mandatory requirement for the Bachelor of Business Administration program as a part of the whole internship program. The report is prepared based on the knowledge and real-life job experience acquired by working as an Intern during three months internship at Agrani Bank Limited. This report is made with the combination of both academic theoretical knowledge and real-life practical knowledge gained from three months internship program. During this three month internship program, I have understood different day to day banking activities and learned a lot about their training and development process, how to identify employee’s training needs and maintain employee satisfaction in the workplace. The key goal of this report is to have a better understanding and knowledge about the improved training and development program of Agrani Bank Limited by using both primary and secondary data types. Mainly the report will have three major chapters discussing about different essential parts. Firstly, Chapter 1 is “Overview of Internship” where all the information regarding my internship and the benefits and outcomes are mentioned. Secondly, Chapter 2 is “Company Overview” that discusses about the background, history, organizational structure, mission, vision, goals, and different departments of the company. So, basically in this part, I have mentioned all the necessary data and information about Agrani Bank Limited for a clear understanding. Moreover, industry and competitive analysis are also done with porter’s five force analysis and SWOT analysis. Thirdly, Chapter 3 is “Project Part” which is the crucial part that discusses about the internship topic that I chose which is regarding the training need analysis, training and development program of the bank. In this part, literature review is done for all the necessary topics that are needed to discuss the topic. Also, the findings and recommendations are provided according to all the research, analysis and personal observation gathered while doing the internship.