An examination of the use of operations and information technology management in a start-up logistics firm

Abstract

"Bangladesh has recently emerged as a hub for innovators. Dozens of small firms have been launched and have established themselves in the competitive marketplace. These firms have grown to represent a significant part of the Bangladeshi economy. With the massive expansion of small e- commerce-based firms, the need for logistical assistance has become an absolute need. The need for high-quality home delivery services has increased dramatically, particularly during the Covid19 epidemic. We've had multiple lock-downs in the last two years. It has been difficult for everyone to obtain their daily necessities in such a condition. Many was afraid of contracting the sickness and avoided going out. Almost all workplaces in both the corporate and public sectors were relocated to home office arrangements, while marketplaces and retail centers were closed for an extended period of time. As a result, the ease of having all of our critical products delivered to our door become one of our fundamental daily demands. REDX logistics was founded with the intention of providing that vital service to the people of our country at the time. REDX began its journey as a sister business of Shop-Up on March 1, 2020, and then ultimately evolved into an independent organization. Since then, REDX has worked to help our country's small businesses. Throughout the pandemic scenario, all kinds of businesses were devastated, and small enterprises were particularly hard hit. REDX has assisted them in continuing their business by delivering their items to the clients' doorsteps. REDX provides delivery services to homes throughout the country, including rural villages. REDX operates successfully in all sixty-four districts and more than four hundred and nine subdivisions in Bangladesh. REDX not only supports small businesses, but also individuals and large corporations. REDX offers logistics services to both individuals and businesses, as well as huge corporations for heavy items."