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dc.contributor.advisorLeung, Sau K
dc.contributor.authorTaher, Ruzlan Reshaila
dc.date.accessioned2024-04-18T03:31:21Z
dc.date.available2024-04-18T03:31:21Z
dc.date.copyright©2023
dc.date.issued2023-05
dc.identifier.urihttp://hdl.handle.net/10361/22632
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.en_US
dc.descriptionCataloged from PDF version of internship report.
dc.descriptionIncludes bibliographical references (pages 44-49).
dc.description.abstractWith a variety of facilities, Foodpanda BD has been working to assure customer satisfaction. During the whole process of my internship, I have focused on the elderly customers' preferences and satisfaction. This report has three parts. Chapter one describes the company's overview and the results of my internship. The organization is described in Chapter 2 along with its various facets, including its organizational structure, the history of the principal departments, the marketing practices and its mission and vision. Three ways to determine the company's competitiveness are also highlighted in Chapter 2 in addition. In Chapter 3, I have discussed the process of data collection along with data analysis of the information which I have collected via an interview with some elderly people who use the foodpanda app. Here, those elderly customers basically mentioned some factors of satisfaction, dissatisfaction and so on.en_US
dc.description.statementofresponsibilityRuzlan Reshaila Taher
dc.format.extent34 pages
dc.language.isoenen_US
dc.publisherBrac Universityen_US
dc.rightsBrac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectCustomer satisfactionen_US
dc.subjectFoodpandaen_US
dc.subjectElderly peopleen_US
dc.subject.lcshConsumer satisfaction
dc.titleExploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)en_US
dc.typeInternship reporten_US
dc.contributor.departmentBrac Business School, Brac University
dc.description.degreeB. Business Administration


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