dc.contributor.advisor | Leung, Sau K | |
dc.contributor.author | Taher, Ruzlan Reshaila | |
dc.date.accessioned | 2024-04-18T03:31:21Z | |
dc.date.available | 2024-04-18T03:31:21Z | |
dc.date.copyright | ©2023 | |
dc.date.issued | 2023-05 | |
dc.identifier.uri | http://hdl.handle.net/10361/22632 | |
dc.description | This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023. | en_US |
dc.description | Cataloged from PDF version of internship report. | |
dc.description | Includes bibliographical references (pages 44-49). | |
dc.description.abstract | With a variety of facilities, Foodpanda BD has been working to assure customer
satisfaction. During the whole process of my internship, I have focused on the elderly
customers' preferences and satisfaction. This report has three parts. Chapter one
describes the company's overview and the results of my internship. The organization is
described in Chapter 2 along with its various facets, including its organizational
structure, the history of the principal departments, the marketing practices and its
mission and vision. Three ways to determine the company's competitiveness are also
highlighted in Chapter 2 in addition. In Chapter 3, I have discussed the process of data
collection along with data analysis of the information which I have collected via an
interview with some elderly people who use the foodpanda app. Here, those elderly
customers basically mentioned some factors of satisfaction, dissatisfaction and so on. | en_US |
dc.description.statementofresponsibility | Ruzlan Reshaila Taher | |
dc.format.extent | 34 pages | |
dc.language.iso | en | en_US |
dc.publisher | Brac University | en_US |
dc.rights | Brac University internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. | |
dc.subject | Customer satisfaction | en_US |
dc.subject | Foodpanda | en_US |
dc.subject | Elderly people | en_US |
dc.subject.lcsh | Consumer satisfaction | |
dc.title | Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years) | en_US |
dc.type | Internship report | en_US |
dc.contributor.department | Brac Business School, Brac University | |
dc.description.degree | B. Business Administration | |