Optimizing the delivery process by implementing fleet management with IoT at Berger Paints Bangladesh Ltd.

Abstract

Berger Paints Bangladesh Limited is known for offering personalized service to its clients in a modern environment, and has set new financial standards in various industries including trade and foreign exchange since it was founded. The company has gained a strong reputation for these efforts. The study's primary goal is to examine and assess Berger Paints Bangladesh Limited's Supply Chain Management practices and results by implementing Fleet management. In the paint sector, BPBL is the top brand and has the biggest market share. Modern technical tools are used by BPBL to manage every department. Data in BPBL are analyzed using SAP software. This program accomplishes the necessary task of expediting cash transactions and payments as well as providing more accountability, allowing the top management to make effective judgments regarding the degree of customer satisfaction. Every department of the BPBL has a standard operating procedure (SOP). BPBL adheres to SOP with great rigor. The supply management of BPBL and the Fleet management will be the main topics of this report. Three main units make up the supply management. the units responsible for the demand and supply plans, procurement, customer service, and distribution. The demand and supply plan unit focuses on maintaining customer satisfaction, identifying and addressing gaps in demand, developing trade and customer activity, and achieving consensus on demand planning. This unit works with valued dealers to achieve these goals. The procurement section deals with choosing suppliers, buying raw materials, planning production, and carrying out production. The distribution channel and customer service are the main areas of attention for customer service and distribution. Distribution planning is based on the volume of production. One of the key factors taken into account while creating a new distribution and supply plan is the level of client satisfaction. Berger Paint Bangladesh Limited effectively manages all aspect of its business; as a result, it is at the forefront of Bangladesh's paint industry and looks forward to more successes and innovations.