Impact of training and development on employee’s performances – “A Study on Mutual Trust Bank Limited

Abstract

At BRAC University, all BBS students must complete an internship program for pursuing their graduation. The internship program has significant value as it creates a practical platform for the students to experience new things. In my internship report, I have discussed the “Impact of training and development program on employee’s performances”. My report consists of 3 parts including an overview of the internship, the organization part, and the project part for the better understanding of readers. Chapter 1 consists of an overview of my internship program. Here, I have provided my internship information about the supervisors and company. Moreover, I have talked about my duties and responsibilities, my contribution to the company. I also talked about the problems thatI have faced during the internship. Besides, I also gave some recommendations for betterinternship program design in the future for MTB. Chapter 2 covers the information about Mutual Trust Bank limited as an organization. Firstly, I gave the information and achievement of the MTB. Then I have analyzed the management, marketing practices. I also talked about the finance and accounting policies of MTB. Theanalysis part covers management, marketing, accounting, finance practices, and others. I tried to do some industry analysis and focused on their information management system also. After reading my report readers will have an idea about MTB and how they are maintaining their customer’s satisfaction level by providing products and services, which features are helping themto gain competitive advantages in the market, and so on. In chapter 3, finally, I talked about my project part. In this chapter, I have discussed the impact of training and development programs on employees’ performances of MTB. Besides, here I gave the ideas of their training program process, training needs analysis, and evaluation process of after training. I tried to find out the impact of after training program on employees with the help of primary and secondary sources. From my point of view, I think after reading this analysis part readers will understand the impact of training and development programs on employees’ performances and their ultimate productivity.