Mobile financial service of bKash with app

Abstract

Mobile financial services started I Bangladesh with bKash limited back in 2011. Within just 10 years of its existence, bKash has become the world’s largest MFS company. The current valuation of the company is close to two billion dollars. It is the country’s first billion-dollar company. Most people in Bangladesh still lives in the rural area and are also deprived of formal banking facilities. So, keeping their money safe and making any exchange money is difficult for them. That is where bKash comes in. bKash has revolutionized the financial sector of the country. People are now making small to medium size transaction with bKash which sums up to billions of taka every month. bKash is a subsidiary of Brac Bank and there are a number of investors in the company including Money In Motion LLC, Bill and Melinda Gates Foundation, IFC and SoftBank. These investments made bKash what it is now. In this report, I will try to focus on my duties that I fulfilled during my three-month long internship and the things that I have done in the company. This report also contains a brief description of different parts of the organization. Lastly, I conducted a survey to understand how satisfied users of bKash are with the services, the result of which are going to be listed here.