The emergence and outgrowth of Business Process Outsourcing (BPO) industry in Bangladesh

Abstract

The report is about "The Emergence and Outgrowth of Business Process Outsourcing (BPO) industry in Bangladesh". I have finished this report during my trimester work time in Quantanite Bangladesh Limited. Initially the paper will give an overview of the company. Furthermore the paper will show how the numbers of Business Process Outsourcing (BPO) industry have increased and how they will keep on developing in Bangladesh. This report will also show in brief about how government facilitates strategies and gives impetus to this industry to build a very business friendly, sustainable and strong core in Bangladesh. At last there are proposals and suggestions given on the best way to improve Business Process Industry (BPO) area; which was accumulated by me during my working period at Quantanite Bangladesh Limited. The greater part of the data here were gathered through various journals, pamphlets, articles and various newsletters as my company is reluctant enough about providing any kind of data in regards to their work because of privacy concern of the customers as well as in does not suits to the company policy. So I was very cautious to include data in my report and I chose only those which are accessible to people in general and will not make any possible disrepute to the company.