Case study on general banking activities of Bank Asia Limited

Abstract

The banking sector has traditionally been seen as one of the most important for the economy to function. In current economic era, a strong banking system is required to assist not only the economy but also the society in order to achieve progress in the industrial and commercial division. This study focuses on Bank Asia Limited's Corporate Branch's General Banking Department. Customer service, remittance, cash, and account-related tasks are all handled by the General Banking department. This department is critical in offering high-quality service to its clients. The most crucial and challenging department of a bank is cash handling. It establishes Banker Customer relationships, collects bills for customers, and remits cash from one bank to another through this part. These services are provided by General Banking in a more timely and efficient manner. The first chapter discusses the report's origins, scope, reasoning, aims, limits, and methodology. The second chapter covers the bank's overview, mission, vision, objectives, branches, departments, products, and services. The third chapter is the most important, and it covers the general banking section. In this section, I listed and detailed all of the actions that take place in the GB department. In chapter four, I detailed my roles and responsibilities, as well as some critical remarks have been provided based on my internship experience. In Chapter 5, I looked at the bank's performance in terms of ROE, branch count, net profit, and employee count, among other things. The final chapter is the conclusion. I highlighted some of that branch's findings and then suggested some remedies to those discoveries. Finally, I included the sources from where I obtained all of the information, followed by the appendix section.