Employee job satisfaction of NCC bank ltd. : a study on Shyamoli branch

Abstract

This study is the result of my internship program ran for the past three months placed at the NCC Bank Ltd. Shyamoli Branch, Dhaka. National Credit and Commerce Bank Limited is one of the second generation banks. It has already developed reputation among the users. The bank operates its all products as the Shyamoli Branch is middle of the city. As a result the branch has to deal with commercial and non-commercial clients. Therefore, the branch has all level of employees of the bank. Since my internship program was directed to understand the level of job satisfaction, I had to gain the practical area of responsibilities and of accountabilities of the employee so that I could interact with them to assess their views about and relations with the organization. I tried best to ask the staffs directly and indirectly to gather my information. However, I had a good access to the bank’s publications. My task was designed to understand the level of job satisfaction of the employee of the NCC Bank Ltd. Shyamoli Branch. For preparing this report I used primary and secondary data. The objectives of the report were understood level of job satisfaction of the employees of the NCC Bank Ltd, Shyamoli Branch. So, the research was designed to achieve it. The previous studies on this issue practically and empirically learnt that job satisfaction largely depends on the number of interrelated components such as workplace, salary, training, lack of gender discrimination, neutral promotion policies. Despite differences in opinions made by the employees of the organization on what the study was conducted, what the study finds is that they are highly satisfied in their job.