| dc.contributor.advisor | Zaman, Raisa Tasnim | |
| dc.contributor.author | Zaman, Tasnim | |
| dc.date.accessioned | 2022-06-12T04:35:09Z | |
| dc.date.available | 2022-06-12T04:35:09Z | |
| dc.date.copyright | 2022 | |
| dc.date.issued | 2022-01 | |
| dc.identifier.other | ID 17304082 | |
| dc.identifier.uri | http://hdl.handle.net/10361/16957 | |
| dc.description | This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022. | en_US |
| dc.description | Cataloged from PDF version of internship report. | |
| dc.description | Includes bibliographical references (page 47). | |
| dc.description.abstract | My internship program at the university required me to complete my degree, and I incorporated my entire work experience from the Query Management Team (Robi-Airtel WhatsApp) at X Solutions Limited in my report. I handled client queries via WhatsApp, a social media network, and worked for brands including Robi Axiata Limited and Airtel Bangladesh.
Creating my internship report was a way for me to incorporate both the practical and theoretical aspects of my internship, therefore I wrote it based on what I learned and what I experienced. Management of difficulties such as staff performance evaluations, remuneration administration, and training sessions were some of the things I took away from my experience with the company. | en_US |
| dc.description.statementofresponsibility | Tasnim Zaman | |
| dc.format.extent | 47 pages | |
| dc.language.iso | en | en_US |
| dc.publisher | Brac University | en_US |
| dc.rights | Brac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. | |
| dc.subject | Social media | en_US |
| dc.subject | Marketing integration | en_US |
| dc.subject | Dashboard | en_US |
| dc.subject | Confidential | en_US |
| dc.subject | Brand management | en_US |
| dc.subject | Marketing communication | en_US |
| dc.subject | Digital media | en_US |
| dc.subject | Anydesk consumer satisfaction | en_US |
| dc.subject | Zerocium | en_US |
| dc.subject.lcsh | Online marketing | |
| dc.subject.lcsh | Customer services. | |
| dc.title | Customer service & its dimensions at X solutions LTD. through WhatsApp | en_US |
| dc.type | Internship report | en_US |
| dc.contributor.department | Brac Business School, Brac University | |
| dc.description.degree | B. Business Administration | |
