How operational things work at BanglaCAT

Abstract

This project illustrates the internship experience at Bangla Trac Limited- Retail sales division as a course of BBA program of BRAC University. This report describes all the learning, experience and outcomes of the internship program while working in Bangla trac Limited. I worked in the Retail sales department at Electric power system that’s the reason of my choice the topic “How Operational Things Work at BanglaCAT”. There is an overview of BanglaCAT and the activities of EPSD department. The main purpose of the internship report is to provide meaningful information about the operational things of BanglaCAT and its EPSD departments. In the first chapter, there is a description about my overall internship experience at Bangla Trac Limited. In chapter two there is a description about the day to day operations of BanglaCAT, and also their activities on how BanglaCAT is operating and throughout the country and outside the country. Lastly, In the finding and analysis part, there is analysis about Operation of BanglaCAT and the EPSD department of BanglaCAT at Retail sales division. The whole report summarizes my 12 weeks internship experience and how operational things work at BanglaCAT is functioning to generate more sales, improve service and acquire and make a strong perception about BanglaCAT on consumer mind.