Customer satisfaction of OPD patients from Oncology Department of United Hospital
Abstract
United Hospital Limited is one of the most popular and biggest hospitals in Bangladesh. It was established in 2006 and recently it has completed its 15 years. From the very beginning the hospital aims to serve world class treatment and the hospital is known for its amazing service in every department. In this report from management to operational system everything has been discussed to give a broader view of the hospital. However, the report mainly focuses on the oncology department. From the doctors to treatment to patients’ satisfaction level of OPD everything of this oncology department has been mentioned in paper.