Impact of training and development on employee’s performances and productivity: a study on BRAC Bank Limited

Abstract

BRAC University has made internship program mandatory for BBS student to complete graduation. Internship has significance value as it opens a platform to learn practically. In this report, I have analyzed the impact of training and development on BRAC Bank’s employees’ performances and productivity. The report is divided into three chapters which covers overview of internship, organization part and project part for better understanding. Chapter one covers the overview of internship. Here, I provide internship information (supervisors, company). Besides, I have talked about the duties and activities I have performed, my contributions to the organization and the problems I have faced during the period. I give some recommendations to design better internship program in future. Chapter two consist information of BRAC Bank Ltd. Firstly, I mention history, organization information and achievements of BBL. Later I have analyzed BBL’s management, marketing and finance practices. The analysis part covers many aspects of management, marketing, finance and accounting area. Readers will be able to understand how BRAC bank offers their products and services to customer, which special features make them to gain competitive advantages, their strategy for marketing, their efficiency in finance area, their human resource management etc. In chapter three, I have analyzed project part. Here, I have analyzed the impact of training and development on employee’s performances and productivity. I have collected data from primary and secondary source to thoroughly analyze the impact of training program. I have talked about types of training program, process of trainings, Training need analysis, evaluation of employee’s performances after training program, impact of training on bank’s performance etc. From my perspective, this analysis part will help readers to understand the effectiveness of training and development on employee’s performances.