Digitalization in the labor migration process in Bangladesh to stop the manpower scamming in overseas employment: a study on ‘Ami Probashi’, a project of Bangla Trac Group

Abstract

Overseas employment of Bangladeshi laborers is a significant source of employment and is likely to continue to be so in the foreseeable future. Bangladesh's labor migration market continues to face several governance issues, including legal, institutional, and procedural constraints, as well as frequent corrupt malpractices by intermediaries, inflicting enormous hardship to millions of job seekers who have defied all odds in pursuit of a better future overseas. The process of labor migration in Bangladesh is still lengthy, complicated, and unclear, with the majority of workers based in Dhaka, raising the possibility of corruption and inconsistencies. Furthermore, the current method is heavily reliant on informal and personal interactions. As a result, it allows for fraud and deprivation of potential migrant workers. In addition, there is less organizational safety to obtain compensation if a worker is defrauded. It occurs because the transactions are conducted informally, with no records or evidence. Bangla Trac Group is one of the pioneers and influential private IGW companies in Bangladesh. It is continuously delivered unbeatable and unique services like international standards to its clients for delivering solid database management solutions. The project of ‘Ami Probashi’ has been handed over to B-Trac Solutions from Ministry of Expatriates’ Welfare and Overseas Employment. This report gives a brief demonstration of how B-trac Solutions Ltd. launched a digital platform for bringing digitization in migration process which is offering one-stop solutions for aspiring migrants. Ami Probashi, a web platform and mobile app for expatriates' welfare and overseas employment, has been created to give online registration and information services to Bangladeshis interested in working abroad. To go overseas, people must first register with the Bureau of Manpower, Employment, and Training, or BMET. Registration can be done from home using the Ami Probashi app. Furthermore, the app allows users to fill out application forms and other paperwork correctly, looking for employment and contacting with the relevant agency, confirming airport updates and information, and access to a variety of additional services. According to government policy, migrant workers must first register with BMET and pay a fee in order to be eligible for Covid-19 vaccination registration on the Surokkha website/app. This report also shows in terms of registration process control and verification, Ami Probashi team puts extra effort that establishes a standard of flawless process to the aspiring migrants.