Various ways of how reseller community is evolving in Shopup during pandemic

Abstract

ShopUp ( a project of Shopfront Limited) is B2B e-commerce platform and one of the leading full stack platforms for small business. It helps small businesses to grow via technology. Their main objective was to help small businesses and entrepreneurs with sufficient loan to expand their business by promoting on Facebook. As a result, it can be stated that it is considered to be f-commerce platform as well. Later on, Shopup has expand their business to other sector as well such as Mokam, Redx and Baki. Baki consist of e loan and Redx is a delivery service provider and lastly Mokam which help all small business to grow with the help of technology. For example, it has many characteristics that they have developed for facebook sellers, shop management system, delivery service, facebook boost and promotion, seller grooming session, etc. This report is all about ShopUp’s contribution in the e-commerce and f-commerece sector, and their operation system in Mokam (Reseller). This study is the outcome of a three-month internship program carried out in ShopUp and is prepared as a requirement to complete the BBA programmed of BRAC University. In this article, Shopup’s vision, task, history, shop management system that includes shop management resources, order management, distribution support, boosting and promotion and e-Loan, etc. is being clarified. Following this, in this report I am going to clarify my responsibility as an intern, what are the challenges I have faced and the regular working patterns and my learning from that.