Employee job satisfaction of Dhaka Bank Limited, Kakrail Branch

Abstract

Dhaka Bank Limited is one of the leading private commercial banks in Bangladesh which was founded in 1995. This report has been prepared based on my internship experience for the completion of my Bachelor of Business Administration program. Here, I have tried to share my knowledge, skills, and experience which I gained after completing my three-month internship program at Dhaka Bank Limited, CPC Trade Operations, Bangladesh Bank Returns, and Reporting Team. It contains my overall internship experience, job responsibilities, and my contributions to the bank. I have also tried to display my learnings and benefits which I gained by working as an intern. Through this report, I have also tried to present a general overview of all the departments and functional areas of Dhaka Bank. I have discussed their management strategies, marketing practices, financial products and services, CSR activities, and many other aspects. I have done an industry analysis to give an impression about their current position in the banking industry. Finally, for the project part, I tried to measure the satisfaction level of the employees of Dhaka Bank’s Kakrail branch. I have used primary data collection methods such as online survey and questionnaire to collect data.