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dc.contributor.advisorChoudhury, Ahmed Abir
dc.contributor.authorAdor, Fahim Shahriar
dc.date.accessioned2021-10-13T05:21:56Z
dc.date.available2021-10-13T05:21:56Z
dc.date.copyright2020
dc.date.issued2020-06
dc.identifier.otherID 16104162
dc.identifier.urihttp://hdl.handle.net/10361/15237
dc.descriptionThis internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2020.en_US
dc.descriptionCataloged from PDF version of internship report.
dc.descriptionIncludes bibliographical references (page 33).
dc.description.abstractI have been preparing this report as part of my internship program which was the requirement of the university to complete my graduation and I included my whole work experience from the Query Management Team (Robi-Airtel WhatsApp) at X Solutions Limited. I also have included the product experience of mainly Robi Axiata Limited and Airtel Bangladesh Limited. The main reason to prepare this internship report is to combine both the practical experience and theoretical learning, so I have prepared the report based on my experience, learning and tried to compile my journey of internship in this report. Mainly I performed the task of managing queries of customers made via WhatsApp which is a social media platform, worked for brands like Robi Axiata Limited and Airtel Bangladesh specifically. The learning I got, managing issues of basic quality management, employee performance evaluation, remuneration management, and development sessions.en_US
dc.description.statementofresponsibilityFahim Shahriar Ador
dc.format.extent33 pages
dc.language.isoenen_US
dc.publisherBrac Universityen_US
dc.rightsBrac University Internship reports are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission.
dc.subjectX Solutions Limiteden_US
dc.subjectSocial mediaen_US
dc.subjectTelecommunicationen_US
dc.subjectMarketing integrationen_US
dc.subjectBrand managementen_US
dc.subjectBrand equityen_US
dc.subjectMarketing communicationen_US
dc.subjectTraditional mediaen_US
dc.subject.lcshInternet marketing
dc.titleHow social media platforms earn revenues for telecommunication companies - a perspective from X Solutions Limiteden_US
dc.typeInternship reporten_US
dc.contributor.departmentBrac Business School, Brac University
dc.description.degreeB. Business Administration


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