The managerial performance appraisal process of Dhaka Bank Limited: a review

Abstract

Performance appraisal is a key component of HRM Departments; almost in every organization and one of the most vital responsibilities for Human Resource Managers. The focus of this research is in the area of performance appraisals system for a company in the Banking sector. The research study has been conducted to determine the effect of performance appraisal on employee productivity at Dhaka Bank Limited. The research design of this internship paper is descriptive. The study adopts a survey methodology and used a self-administered questionnaire to gather data from employees. Out of 52 employees of Dhaka Bank Limited BoardBazar Branch only 36 employees were chosen in a stratified method as a sample size. Correlation and multiple regression statistical tools were used for data analysis. This is descriptive research. The research has assessed the managerial performance appraisal process on employee productivity at Dhaka Bank by using two types of data collection processes for collecting the information regarding the topic. During the primary data collection process, the researcher has surveyed some of the employees of Dhaka Bank Ltd. to identify the more accurate result. For secondary data, the researcher has collected information from books, journal articles, company websites, and other publications. The researcher has faced some limitations in collecting data due to the COVID-19 situation in the country. Another difficulty that I have faced during the internship report period is the time limitation, though I have learned a lot of things during my research period. The study found that goals and objectives setting, performance rewards are given to employees, and performance appraisal feedback, etc. factors all influenced employee productivity. My study found that set goals motivate employees to achieve the target, rewards given to employees for their positive results, and feedback help to identify the strength and weaknesses of employees. Dhaka Bank is one of the perceived banks among clients. They are in an excellent situation in the market to serve their clients. Dhaka Bank practices advanced HR strategies. Consistently they do execution assessments, so representatives and bosses both can think about execution. After the assessment, they find vital ways to improve it. Be that as it may, as of late they chose to change the current exhibition examination framework as they might suspect it may have a one-sided result. With this view, they need to utilize the KPI technique. My point in this exploration was to know if this strategy will work. By considering realities and figuring information I've satisfied my examination objectives. I've additionally suggested some plausible arrangements that may assist them with arriving at their objective without any problem. From this exploration, I can say that for appropriate assessment of worker execution they need to follow a legitimate organization of Execution Evaluation framework. Adjacent to this each worker of the association ought to have appropriate information on evaluation measures. The supervisor ought to have given explicit rules for the worker commitment with the evaluation interaction. Above all evaluation, the cycle ought to be moral and fair. Dhaka Bank should make sure that the Performance Appraisal Process that they implement is unbiased and just to their employees. The performance appraisers of Dhaka Bank should take adequate steps to disallow personal interest or unethical consideration during appraisal time. The performance appraisers of Dhaka Bank should find sufficient ways to forbid individual premium or deceptive thought even if they are being provoked by any other parties. The Managers of Dhaka Bank should continue to focus on achieving organizational goals. The managers can also focus on evaluating employee performance correctly so that they can provide needed feedback. In Dhaka Bank, they need to follow a proper performance appraisal process to evaluate employee performance as the present one is not appropriate enough. Without proper tools and methods of performance appraisal system, it is not possible to know employee strengths and weaknesses. So, the employers of Dhaka Bank Limited can use the KPI method to implement the performance appraisal process adequately.