Impact of distribution of capital logistics and c-express ltd on logistics and local courier business

Abstract

This is an internship report based on the three-month internship program that I completed successfully at Capital Logistics & C-Express Ltd. under Operation Department from 20.04.2020 to 20.07.2020. Capital Logistics & C-Express Ltd. is a fast-growing freight forwarding Business Company in the service industry, providing three separate forms of supply chain management services simultaneously. They are enduring to provide logistics support, collaborating with the country 's renowned logistics service provider, international freight in & freight out through the capable service of renowned companies such as DHL, TnT, Aramex, and B2C home delivery service around Dhaka City & Chattagram City and those are the company's three miscellaneous departments that include capable leaders at their workplaces. In this report, I have arranged ideas and tried to represent the real impact of a company's distribution in the service sector, the functions of my organization how they run their entire distribution cycle while having thousands of challenges at every point in the complex competitive market. In terms of industry the world is moving at a fast pace. Each business needed its goods and packages to deliver faster to its target destination in order to develop and prosper. The days are gone where customers have had to wait long days to get their goods and packages. Today's businesses are becoming reliant on delivery service providers to outsource their delivery of consignments as quickly as possible. Moreover, E-commerce businesses has recently emerged in the country in such a way that it has become a lifestyle or a regular necessity for the people who remain busy in their works. Though, there is strong market competition, which tends to be challenging for Capital Logistics & C-Express Ltd., but fortunately with a positive outlook, the company always looks forward to improving its business with market leadership and best quality of service. This report was prepared using primary data and secondary data in which the primary data came from observing office employees day to day activities and interviewing them and the secondary data are gathered from the knowledge of the Organization's staff, website. This report provides a thorough insight into the business, the company's distributions and ends with the insights that I have personally discovered through my Exploratory Research with the help of numerous research papers, personal experiences and my fortunate experience with Capital Logistics & C-Express Ltd