Banking process and social interaction of Southeast Bank Limited

Abstract

Bank is that the meeting place where many individuals who need to borrow cash meet those who supply that money. A bank acquires cash from lenders, and recompenses interest. The bank permits this cash to the receiver and permits borrowers and lenders of varied sizes to fulfill. Social interaction refers the communication with one another. Social interactions may embrace the relations and dealings among families, business establishments, academic establishments or bureaucracies that are designed to fulfill up the requirement of making order at intervals the interaction itself. The banking activities of SEBL is divided into three basic eminent fields – 1) general banking (two types, conventional and Islamic). 2) Credit service, 3) Foreign trade. This report has been written in the perspective of southeast bank limited, shyamoli branch, therefore within the report I’ve got tried to specialize in various product/ schemes and how clients reacts to these. In the deposit theme they need offered savings account (SB), current account (CD) mounted deposit receipt (FDR), double profit theme, and special notice deposit (SND) and have a deposit with increasing profit rate. Southeast bank limited contains Islamic banking services which provides all the schemes of conventional banking for the soul follower Muslim clients who strictly follows the laws of Islam. Additionally, there's a theme for saving cash to perform pillar of Islam, journeying to Mecca for hajj. Banking system is established to help the clients for savings as well as for borrowing money. So clients are the principal element of banks. Southeast bank believes that fast and good customer service is the utmost priority of their banking system and proper interaction is the key to provide good client service. Engagement of social media benefits SEBL in order to know about the current market place of the organization, helps to get a good conception what competitors are doing and many more. Social media interaction allows bank to keep the existing customer in hand and also helps to attract potential new customers.