Employee satisfaction of finance & human resource management departments of Sajeeb Group

Abstract

Sajeeb Group started its’ journey in 1982 and currently it is one of the leading food and beverage company in the country. Their strategy is promoting diversity but not compromising with the quality. It operates its businesses with numerous sister concerns. Tang, Nocilla, Shezan, Kolson, Oreo and BournVita are the world famous brands that Sajeeb Group is involved in producing and marketing. Apart from food and beverages, their business is expanded in agro-processing, agro-based items, readymade garments, real estate, telecommunication, insurance and electronic media business. They export their products in various countries of the world as well. Their operations are divided in five major departments. They are: i) Sales and Marketing, ii) Export, iii) Human Resource Management, iv) Finance and v) Supply Chain Management. This report tends to measure and analyze “Employee Satisfaction of Finance & Human Resource Management Departments of Sajeeb Group” considering four factors which are: i) General Satisfaction, ii) Employee Relationship, iii) Remuneration, Benefits and Organizational Culture and iv) Personal Satisfaction. In this concern, a primary research was conducted through a survey among the employees of those two departments. 41 employees responded to 30 questions based on which the analysis was conducted. The analysis demonstrated that employees’ satisfaction level is really high considering employee relationships and personal satisfaction. Employees are also satisfied with their work and are dedicated to the organization. Dissatisfaction lays in the areas such as pay, working time, working resources, learning facilities, rewards, communication with the supervisor, appropriate feedback etc. These issues can be resolved through revised pay policy, monitoring, opportunities for career development, availability of working resources, training program, better communication and introducing flextime.