Recruitment and selection process of Robi Axiata Limited

Abstract

In order to complete my BBA program, I have been instructed to complete my internship report on “Recruitment and Selection process of Robi Axiata Limited” under the guidance of Dr. Mohammed Tareque Aziz. At present Robi Axiata Limited is the second largest mobile network operator of Bangladesh. It is a joint venture between Axiata Group Berhad, of Malaysia, NTT DoCoMo Inc. Japan and Bharti Airtel Limited of India. In 2016, Robi Axiata Limited and Airtel Bangladesh Limited have come together for a historic merger in order to form a newly merged company which is now called Robi Axiata Limited. The combined entity is serving approximately 3.22 crore subscribers. Robi introduced GPRS and 3.5G services in Bangladesh for the first time. They are no more concerned about holding the 2nd position in the industry but going beyond all performance parameters and gaining pace towards becoming the leading telecom operator in the country with solid local heritage. Even though Robi’s main focus is the customers but it also takes good care of its stakeholders. Robi aims to enhance people’s lives by enabling them to ignite their power within. Corporate Social Responsibility plays a major role in fulfilling this agenda. “Gori Nijer Bhobishhot”, “Internet4U”, ICT-based education, ‘Robi Alo’ are some of the successful CSR activities of Robi. As an intern, my works are updating employee files, arranging initial/primary interview sessions, help new employees to complete joining procedures and coordinating written exams. Robi has the People & Corporate unit which is the Human Resource division of Robi which is comprised of other units like talent development team, corporate affairs, Communication and Corporate Responsibility, Compensation & Rewards, Legal affairs and Engagement and Culture. Robi recruits for entry-level positions in three different job posts: Graduate Trainee, Territory Manager, and Specialist. 8 Robi’s recruitment starts from the online application then written tests and interviews are done. It follows a developed recruitment process for selecting right people in right place. Effective recruitment shall ensure the competency and high-quality performance of the whole organization. Robi does both internal and external recruitment. The recruitment of interns is just like the recruitment of contractual employees. The candidates have to face the interview and if they get elected then they are appointed as the intern of Robi. Generally, for an internship, Robi asks for resumes from the reputed Universities. As a multinational telecom organization, Robi Axiata Ltd tries to maintain their employee relations by being involved and engaged with them and providing with opportunities to grow and achieve success. Robi must be careful in retaining their talented employees too as this will be one of their tools of competitive advantage. Both the companies had different culture and values along with different working style so mixing their work cultures and employees adapting to it is little difficult and the organization must come up with solutions or else they will lose their potential employees.