Tele-learning project of Brac Bank Limited

Abstract

BRAC Bank Limited is a name of trust and dependency. Sir Fozle Hasan Abed introduce the bank at 2001. Since then the bank come to a long way. At Present BRAC Bank Limited have 186 branches, 460 SME unit offices and 440 ATM booths over the country to provide the best service to its clients. Even being the youngest bank, BRAC Bank Limited took a step to break away from usual tradition and tapped into entrepreneurial initiatives. It is the largest financier that has disbursed 220,139 million of loans to 410,817 clients. Currently they are the 5th ranked bank in Bangladesh. BRAC Bank limited believes that the success they attain is the result of regardless hard work of its effective and efficient employees. They said that the employees are the secret of their success. They select their force very consciously and BRAC Bank is the only bank in Bangladesh who invests the most for its man power. BRAC Bank limited has a well structured human resource department and efficient research and development department who work day to night for get the best result from its work force. It arranges trainings and workshop not only inside the country but also they provide international trainings for its best employees. Other than that, all the trainers and speakers of any training session are the most experienced trainers from home and abroad. BRAC Bank Limited disposes so many trainings and workshops to increase the performance capability of an employee. After every training session BRAC Bank Limited evaluates the knowledge and performance of the employees to explore the skill and ability they retain from the training or workshop. Tele-Learning Project is one of the main evaluation programs that have effect on uplifting of employees performance and positions. The opportunity of internship in BRAC Bank limited is surely a dignified scope of learning that will help me in my corporate future. This report is on the Tele-Learning Process of the bank which is performance evaluation method maintained by Human Resource department of the bank. Though I have been placed as an intern in finance department my supervisor Mr. Maniruzzaman arranged a one week experience of working in the project. This chance of getting involved in the project enables me to compare the studies with the reality and helps me to understand the process properly. Tele-Learning project (TLP) is the most important experience during my internship tenure in BRAC Bank Limited, this is important performance appraisal method which enables authority to evaluate employee job responsibility, work related knowledge, accelerates employee enrollment in learning process, better performance and competence due to highly competitive market regarding direct customer service. This process primarily circulated by authority, design schedule and participant base, determine questionnaire and finally examination is taken via automated software by officials. Working as a participant of the TLP, I have been involved as an examiner of the scheduled exams, observer of the interview and checker of the scripts of candidates to evaluate the performance appraisal method by the authorities of the Tele-Learning project of BRAC Bank Limited.